Q: What are the deposit requirements for renting a scooter?
A: You do not need to provide your passport as a deposit, which can be a concern at other rental places. Instead, you can rent the scooter without any cash deposit, making the process more convenient.
Q: How do I rent a scooter from Cocovolt?
A: To rent a scooter, simply download the user-friendly app, set it up, and follow the instructions to locate and rent a scooter available nearby.
Q: What is the pricing information for scooter rentals?
A: While specific pricing details were not mentioned in the reviews, customers have highlighted the overall good value and service provided, making it a favorable option for exploring Koh Samui.
Q: Do you offer delivery and pickup services for scooters?
A: There were no specific mentions of delivery or pickup services in the reviews, so it's best to contact customer support directly for any inquiries regarding these services.
Q: What types of scooters are available for rental?
A: Customers have reported that the electric scooters are high quality and enjoyable to ride, making them an excellent choice for exploring the island.
Q: What should I do if I have a problem with my scooter?
A: Cocovolt's customer service is known for being responsive; they typically address issues promptly, often arriving within 10 minutes to assist with any problems.
Q: Are there any unique policies or features I should know about?
A: A unique feature is the ability to swap out scooters when the battery is low; the app will guide you to the nearest charging location, ensuring you can continue your journey without hassle.
