Q: What are the deposit requirements for renting a scooter?
A: Hakuna Matata Car & Motorbike Rental accepts a cash deposit instead of holding your passport. The typical deposit amount is around 3000-10,000 Baht, depending on the vehicle.
Q: How much does it cost to rent a scooter?
A: The rental prices reported by customers range from 250 Baht per day for a 160 cc scooter to various amounts based on the type of vehicle and rental duration, with competitive rates compared to other services.
Q: Do you offer delivery and pickup services?
A: Yes, the shop provides free delivery and pickup services throughout Koh Samui, including to locations like hotels and ferry piers, with excellent customer reviews highlighting the convenience of this service.
Q: What is the rental process like?
A: To rent a scooter, customers simply need to pay the deposit and provide a photocopy of their passport. The scooter can be delivered to your location, and communication can be easily handled via WhatsApp.
Q: What types of scooters are available for rent?
A: The rental shop offers a variety of scooters, including models like the PCX, with some customers mentioning newer versions and the condition of the bikes being generally good.
Q: What common issues have customers experienced?
A: Some reviews mention issues with scooter cleanliness and maintenance, such as dirty helmets and worn tires, while others highlight excellent service and well-maintained vehicles.
Q: Are there any unique policies or features of this rental shop?
A: A unique feature of Hakuna Matata is their policy of not requiring customers to surrender their passports; instead, they take a picture for security while allowing a cash deposit.
